Product Data Migration Before Information Systems Renewal
Hynninen, Tommi (2013)
Hynninen, Tommi
2013
Tietojohtamisen koulutusohjelma
Tuotantotalouden ja rakentamisen tiedekunta - Faculty of Business and Built Environment
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Hyväksymispäivämäärä
2013-05-15
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:tty-201305221145
https://urn.fi/URN:NBN:fi:tty-201305221145
Tiivistelmä
Essential for organization’s existence is to make profit by selling its goods and services. This is quite straight forwarded process, though it requires enabling and supporting functions in order to succeed. With these functions are referred to the organization’s business processes and information systems, which in combined enable and support organization’s sales. Organization’s offering is constantly changing and respectively the amount of information related is increasing. In addition to the changes, the business requirements and ways of working may change as well. This leads to development of business processes and information systems, which has to adapt for the change.
Researched company faces challenges with product data, its management and information system renewals, and at the same time, compliance issues with its parent company. Thus, the research objective is to introduce a holistic model for product data management, which includes the known and upcoming information system renewals and as well considers the mentioned compliance issues. To create a holistic model for product data management within given requirements, a two-part research was conducted consisting of theoretical section and the empirical section. Theoretical section is based on scientific literature about research areas and the empirical section is based on qualitative data analysis, in which the analyzed data is received from total of 17 interviews. With theoretical and empirical sections, the holistic model is created.
Results showed that the product data is scattered, deficiency of information, lack of documentation and large quantity of tacit knowledge. For information systems, Product Register is obsolete, ERP-system will be replaced and Sinfos has altered requirements. Recommendations include that product data related functions to be revised, documented and trained properly. In addition, segregation of duties should be revised and person in charge should be named. Product Register should be replaced with a system consisting of product master data and linkage to the new ERP-system, and it covers the changed requirements for Sinfos. Upcoming ERP renewal has to be considered when dealt with other renewals and in information systems architecture. For further research, the effect and execution of implemented solutions for depicted challenges should be studied, in contrast to the theoretical literature.
Researched company faces challenges with product data, its management and information system renewals, and at the same time, compliance issues with its parent company. Thus, the research objective is to introduce a holistic model for product data management, which includes the known and upcoming information system renewals and as well considers the mentioned compliance issues. To create a holistic model for product data management within given requirements, a two-part research was conducted consisting of theoretical section and the empirical section. Theoretical section is based on scientific literature about research areas and the empirical section is based on qualitative data analysis, in which the analyzed data is received from total of 17 interviews. With theoretical and empirical sections, the holistic model is created.
Results showed that the product data is scattered, deficiency of information, lack of documentation and large quantity of tacit knowledge. For information systems, Product Register is obsolete, ERP-system will be replaced and Sinfos has altered requirements. Recommendations include that product data related functions to be revised, documented and trained properly. In addition, segregation of duties should be revised and person in charge should be named. Product Register should be replaced with a system consisting of product master data and linkage to the new ERP-system, and it covers the changed requirements for Sinfos. Upcoming ERP renewal has to be considered when dealt with other renewals and in information systems architecture. For further research, the effect and execution of implemented solutions for depicted challenges should be studied, in contrast to the theoretical literature.