Identifying the key competences and forming a competency defining model : case: Vocational Adult Training Organisation
Poiksalo-Sävilahti, Karoliina (2024)
Poiksalo-Sävilahti, Karoliina
2024
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202404096053
https://urn.fi/URN:NBN:fi:amk-202404096053
Tiivistelmä
Competence management is crucial for modern organisations aiming to optimise their workforce and strategic planning. This thesis explores competency management strategies within the ICT & Media department of Taitotalo, a Finnish vocational adult training organisation. The research aims to identify key competencies and develop a suitable competency defining model tailored to Taitotalo's needs. Utilising action research methodology, the study investigates existing competence models, conducts interviews with HR representatives, training manager and department, and pilots a competence defining survey with department employees. The research process consists of five iterative cycles, each contributing to the refinement and improvement of the competency model. Through collaborative efforts and feedback from stakeholders, the study aims to enhance competence management practices, improve productivity, and foster a motivating work environment at Taitotalo.
Through a survey-based approach, the research sought insights from department members on competency self-assessment, career development and most importantly, feedback. Data was collected via an e-survey distributed to 26 department members. While many found the survey questions clear, some challenges with understanding, response rates and schedules emerged. Key findings from the research underscored the importance of enhanced communication, clearer survey questions, better participant support, and motivational initiatives. Recommendations include structured guidance for future research, broader management participation, and exploring alternative research methods.
The research objectives were successfully achieved, although areas for improvement were identified. Valuable assistance from the HR representative and department members contributed to the project's success, highlighting the importance of collaboration.
Further research topics could include expanding the competency model to different fields of expertise. Despite emerged challenges, the competency-defining model represents a promising tool for enhancing organisational efficiency and employee productivity.
Through a survey-based approach, the research sought insights from department members on competency self-assessment, career development and most importantly, feedback. Data was collected via an e-survey distributed to 26 department members. While many found the survey questions clear, some challenges with understanding, response rates and schedules emerged. Key findings from the research underscored the importance of enhanced communication, clearer survey questions, better participant support, and motivational initiatives. Recommendations include structured guidance for future research, broader management participation, and exploring alternative research methods.
The research objectives were successfully achieved, although areas for improvement were identified. Valuable assistance from the HR representative and department members contributed to the project's success, highlighting the importance of collaboration.
Further research topics could include expanding the competency model to different fields of expertise. Despite emerged challenges, the competency-defining model represents a promising tool for enhancing organisational efficiency and employee productivity.