Co-designing a mobile application for sustainable mobility in smart city : A gamified resolution to gain the commitment of users
Nguyen, Le Khanh Ngoc (2021)
Nguyen, Le Khanh Ngoc
2021
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021052711953
https://urn.fi/URN:NBN:fi:amk-2021052711953
Tiivistelmä
During the pandemic, the National Council on Climate and Air Quality of Korea promoted "Innovation 4 Blue Skies (I4BS)" to foster climate technology innovators to strengthen the national potential to solve delicate dust/climate change problems would join young innovators in Asia. The program genuinely inspired the author. Based on the older concept designed by the author and her team, the thesis was believed to be an excellent renovation to enhance the air quality through sustainable mobility, which focuses more profoundly on the user interface and experience.
The thesis aimed to design a mobile application that contributes to decreasing carbon emissions or maintaining the current low-carbon emissions level attributed to the COVID-19 outbreak, increasing climate resilience, decreasing particulate matter, or maintaining the current level of low-particulate matter concentration levels attributed to the COVID-19 outbreak.
The thesis applied various approaches, including co-design and gamification, to the user experience design for a specific concept, herein a mobile application, to gain users' commitment. By exploring and defining the needs and user demographic, the author designed a mobile application prototype and delivered it to a specific group of users to gain feedback to refine and modify the design iteratively.
The application takes the user's location and other attributes, e.g., gender and age, on registration. It then sends the user pollution warnings when the air pollutants are predicted to be directed towards the user's country of residence. Further, the application structure is based on a rewards-based system wherein the coupons and other promotions are credited to the account. The idea of crediting a user's account on pollution alert is that if the user can see the benefits they could redeem, simply a touch away – they would be more incentivized to adopt more eco-friendly practices to redeem them. The redemption solely occurs after the application verifies that the user has diminished their carbon emission levels. The application restricts a reduction of at least 10 percent from the original carbon emission levels.
The thesis aimed to design a mobile application that contributes to decreasing carbon emissions or maintaining the current low-carbon emissions level attributed to the COVID-19 outbreak, increasing climate resilience, decreasing particulate matter, or maintaining the current level of low-particulate matter concentration levels attributed to the COVID-19 outbreak.
The thesis applied various approaches, including co-design and gamification, to the user experience design for a specific concept, herein a mobile application, to gain users' commitment. By exploring and defining the needs and user demographic, the author designed a mobile application prototype and delivered it to a specific group of users to gain feedback to refine and modify the design iteratively.
The application takes the user's location and other attributes, e.g., gender and age, on registration. It then sends the user pollution warnings when the air pollutants are predicted to be directed towards the user's country of residence. Further, the application structure is based on a rewards-based system wherein the coupons and other promotions are credited to the account. The idea of crediting a user's account on pollution alert is that if the user can see the benefits they could redeem, simply a touch away – they would be more incentivized to adopt more eco-friendly practices to redeem them. The redemption solely occurs after the application verifies that the user has diminished their carbon emission levels. The application restricts a reduction of at least 10 percent from the original carbon emission levels.