Leadership styles in multicultural team : case: Company X, Finland
Chhetry, Mahesh (2020)
Chhetry, Mahesh
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020060216218
https://urn.fi/URN:NBN:fi:amk-2020060216218
Tiivistelmä
Organizations are changing on a daily basis, globally. When the employees from different cultural backgrounds are put to work together then it can be productive as well as challenges to the organization. So, it is also a social responsibility of the organization and leaders to adapt the diversity. Different research help organization to develop leadership styles in multicultural workplaces. The main reason for the thesis is to discuss how different leadership styles are applied when leading multicultural teams. Besides, the research also examines understand the multicultural organization, cultural diversity, the impact of diversity and challenges in the multicultural working environment of the 21st century.
The following thesis is executed through qualitative research where the theoretical parts explain the multicultural organization and team, culture, cultural diversity, level of culture, leadership, different leadership styles. In the research, different published books, articles, journals and reliable electronic sources have been used to gather the data for the secondary source whereas the interview method has been used to gather and analyse the data which is the primary source of data collection.
The answers from the interview are used to show how leadership is applied to lead a multicultural team. The result showed that the leader has been following the contingent leadership style and has helped the leader to overcome most of the challenges. However, in leadership, the leader faces challenges in cross-cultural communication as well as delays in fulfilling delegated responsibilities. Furthermore, cross-cultural communication skills training is recommended to boost leadership.
The following thesis is executed through qualitative research where the theoretical parts explain the multicultural organization and team, culture, cultural diversity, level of culture, leadership, different leadership styles. In the research, different published books, articles, journals and reliable electronic sources have been used to gather the data for the secondary source whereas the interview method has been used to gather and analyse the data which is the primary source of data collection.
The answers from the interview are used to show how leadership is applied to lead a multicultural team. The result showed that the leader has been following the contingent leadership style and has helped the leader to overcome most of the challenges. However, in leadership, the leader faces challenges in cross-cultural communication as well as delays in fulfilling delegated responsibilities. Furthermore, cross-cultural communication skills training is recommended to boost leadership.