Factors affecting training effectiveness at Suning.com : an employees' perspective
Fan, Hui (2020)
Fan, Hui
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202003073118
https://urn.fi/URN:NBN:fi:amk-202003073118
Tiivistelmä
Training is effective when recently trained employees understand the requirements of their job better and can apply the skills and knowledge what they learned into their day-to-day work activities. The current study sought to explore the factors influencing the effectiveness of training from employee’s perspective. To achieve this aim, the current study used a quantitative research method, and data was collected from sample employees who work in Chinese retailer Suning.com.
Data was collected using a questionnaire survey filled by the sample of respondents. The results showed that less than half of employees at Suning.com believed the training provided by company is effective. There are few key factors that hiding the training effectiveness. First one is a majority of employees indicated that absence of training needs analysis, and results training content was not relevant to employee’s current job. In addition, more than 40% of respondents indicated that the required training materials were not provided during the training process. Training schedule is one of the factors influencing the training effectiveness, respondents argued that training took place did not during the normal work time, and the time allocated to training was insufficient. Moreover, employees were unsatisfied with trainer performance, such as trainer’ s presentation was not easy to understand, and trainer cannot keep the training session interesting. Finally, some of employees indicated that the organization/trainer did not evaluate training effectiveness after training completed. Those are the main factors hindering effective training at Suning.com from employee’s perspective.
Data was collected using a questionnaire survey filled by the sample of respondents. The results showed that less than half of employees at Suning.com believed the training provided by company is effective. There are few key factors that hiding the training effectiveness. First one is a majority of employees indicated that absence of training needs analysis, and results training content was not relevant to employee’s current job. In addition, more than 40% of respondents indicated that the required training materials were not provided during the training process. Training schedule is one of the factors influencing the training effectiveness, respondents argued that training took place did not during the normal work time, and the time allocated to training was insufficient. Moreover, employees were unsatisfied with trainer performance, such as trainer’ s presentation was not easy to understand, and trainer cannot keep the training session interesting. Finally, some of employees indicated that the organization/trainer did not evaluate training effectiveness after training completed. Those are the main factors hindering effective training at Suning.com from employee’s perspective.