Management of service innovations in start ups
Hagroos, Riku (2018)
Hagroos, Riku
Haaga-Helia ammattikorkeakoulu
2018
Creative Commons Attribution-NonCommercial 1.0 Suomi
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2018112818929
https://urn.fi/URN:NBN:fi:amk-2018112818929
Tiivistelmä
This thesis studies how mobile app start up companies in the Helsinki region manage their service innovation. This is achieved by sending a survey to applicable businesses. The Secondary objectives of this thesis are to determine the underlying reasons for innovation in start ups, what tools and models start ups use to manage service innovation, where start ups get the funding for their innovation activities and finally, if and where start ups get support and advice regarding non-financial activities.
The theoretical framework presents the reader with relevant literature relating to the re-search objectives. The framework is then compared and analysed in relation to the answers gained from the survey. The theoretical framework is divided into two separate chapters.
A questionnaire was sent to applicable start up companies in the Helsinki region. On top of the basic information, the survey asked about the funding start ups receive, whether they participate in any programmes for SMEs and how open or closed start ups are in relation to open and closed innovation model. The answers received are analysed in the empirical chapter.
The fifth and final chapter provides the reader with the conclusion and findings, and sug-gestions for future research for start ups. Lastly the author makes a self-evaluation about the thesis process.
The theoretical framework presents the reader with relevant literature relating to the re-search objectives. The framework is then compared and analysed in relation to the answers gained from the survey. The theoretical framework is divided into two separate chapters.
A questionnaire was sent to applicable start up companies in the Helsinki region. On top of the basic information, the survey asked about the funding start ups receive, whether they participate in any programmes for SMEs and how open or closed start ups are in relation to open and closed innovation model. The answers received are analysed in the empirical chapter.
The fifth and final chapter provides the reader with the conclusion and findings, and sug-gestions for future research for start ups. Lastly the author makes a self-evaluation about the thesis process.