Centralization process in procurement of maintenance, repair and operations (mro) items: Case company X
Hoang, Huong (2016)
Hoang, Huong
Yrkeshögskolan Arcada
2016
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2016060712176
https://urn.fi/URN:NBN:fi:amk-2016060712176
Tiivistelmä
This thesis documents the process of a centralization project for Maintenance, Repair and Operations (MRO) procurement and the incentives behind the project, as well as discusses the problem attributes, and recommends solutions on how to improve the operational sides of the project in company X.
The research questions seek answers for a particular and standardized process to implement the centralization procurement process for MRO items, the reason why MRO items, especially the packaging materials and safety gloves, are chosen to change from decentralized to centralized procurement. Moreover, the research questions address whether there is any problem occurring during the project implementation and how company X can handle this.
The research method uses the case study approach including qualitative data usage. The primary sources are collected through the transcribed interviews with key project members in company X, observations from meetings as well as documents about the company procurement guidelines and process. The secondary sources are collected from both written and electronic sources.
The study concludes with successful and standardized guidelines to conduct the centralization of MRO procurement as a best practice. The whole process is covered by four main phases: preparation, planning, execution and management. These four main phases are supported by empirical findings and positive end-results, together with theoretical evidence to prove the creditable and applicable of supporting mechanisms for the centralized MRO procurement process.
The research questions seek answers for a particular and standardized process to implement the centralization procurement process for MRO items, the reason why MRO items, especially the packaging materials and safety gloves, are chosen to change from decentralized to centralized procurement. Moreover, the research questions address whether there is any problem occurring during the project implementation and how company X can handle this.
The research method uses the case study approach including qualitative data usage. The primary sources are collected through the transcribed interviews with key project members in company X, observations from meetings as well as documents about the company procurement guidelines and process. The secondary sources are collected from both written and electronic sources.
The study concludes with successful and standardized guidelines to conduct the centralization of MRO procurement as a best practice. The whole process is covered by four main phases: preparation, planning, execution and management. These four main phases are supported by empirical findings and positive end-results, together with theoretical evidence to prove the creditable and applicable of supporting mechanisms for the centralized MRO procurement process.