Samankaltainen aineisto
Näytetään aineistoja, joilla on samankaltainen nimeke tai asiasanat.
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Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes
Penttilä, Jaana (2012)Ulkomaalaistaustaisten asukkaiden ja turistien määrä Suomessa on kasvanut huomattavasti viime vuosien aikana. Yritysten resurssien ohjaaminen tämän alati kasvavan ja ostovoimaisen asiakaskunnan tarpeiden huomioimiseen voisi ... -
Communicating interculturality in the workplace
Lahti, Malgorzata (University of Jyväskylä, 2015) -
Practical applications of naturalistic inquiry in intercultural education
Olbertz-Siitonen, Margarethe (University of Boras, Faculty of Librarianship, Information, Education and IT, 2021)In recent years, the field of intercultural communication has seen a remarkable shift characterized by a growth in publications that distance themselves from the traditional, essentialist understanding of culture. In ... -
“Just take your time and talk to us, okay?” : International education students facilitating and promoting interculturality in online initial interactions
Yuan, Mei; Dervin, Fred; Liang, Yuyin; Layne, Heidi (Routledge, 2023)Meeting others abroad and/or online is considered important in the broad field of intercultural communication education (amongst others: international education, minority and migrant education, but also teacher education, ... -
Bridging the Divide : understanding interactions between international and home students in U.S. secondary schools
Huizinga, Rick (2016)Huizinga, Rick H. 2016. Bridging the Divide: Understanding interactions between international and home students in U.S. secondary schools. Master's Thesis in Education. University of Jyväskylä. Department of Education. ...
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