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Tolerance zones in perceived service quality
URI:
http://urn.fi/URN:NBN:fi:bib:me:W00399671300
about
arviointi
asiakaspalvelu
asiakastyytyväisyys
asiakkaat
laatu
palvelut
tyytyväisyys
author
Strandvik, Tore
inLanguage
en
isPartOf
Fennica
name
Tolerance zones in perceived service quality
P60049
<http://rdaregistry.info/termList/RDAContentType/1020>
Instances
1994 : Svenska handelshögskolan
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Tolerance zones in perceived service quality
URI:
http://urn.fi/URN:NBN:fi:bib:me:I00399671300
datePublished
1994
description
kuvitettu
identifier
propertyID:
FI-FENNI
value:
398965
propertyID:
FI-MELINDA
value:
003996713
propertyID:
skl
value:
fx398965
isbn
9515554403
isPartOf
Economics and Society : publications of the Hanken School of Economics
Fennica
name
Tolerance zones in perceived service quality
numberOfPages
ix, 241, [2] sivua
P60048
<http://rdaregistry.info/termList/RDACarrierType/1049>
P60050
<http://rdaregistry.info/termList/RDAMediaType/1007>
publication
location:
Helsingfors
organizer:
Svenska handelshögskolan
publisher
Svenska handelshögskolan
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