Quality recommendation to guarantee a good quality of life and improved services for older persons 2020–2023 : The Aim is an Age-friendly Finland
Ministry of Social Affairs and Health
16.12.2020
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Publications of the Ministry of Social Affairs and Health 2020:37This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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The quality recommendation aims to guarantee a good quality of life and effective high-quality services for all older persons who need them. The proposed measures will lay the foundation for an age-friendly society. The quality recommendation supports the implementation of the Act on Supporting the Functional Capacity of the Older Population and on Social and Health Services for Older Persons (980/2012), the changes made to it and the policies of the Government Programme. The Ministry of Social Affairs and Health and the Association of Finnish Local and Regional Authorities issued quality recommendations for developing services for older people previously in 2001, 2008, 2013 and 2017. In preparing the quality recommendation, account was taken of the on-going changes in the guidance and operating environment and the available research data.
The quality recommendation is primarily intended for decision-makers and managers in municipalities and local government co-management areas as a tool for developing, evaluating and implementing their services for older people. Even others, such as health and social services providers, professionals, third-sector actors, clients using the services for older people and their families, can use the recommendation to plan and evaluate their own activities.
The key themes of the quality recommendation are promoting the functional capacity of older people; increasing voluntary work; utilising digitalisation and technologies; developing housing and residential environments; organising and providing services; arranging guidance and service coordination for clients; ensuring skilled personnel who thrive in their work; and ensuring the quality of services. Particular attention has been paid to best practices in the work of civil society organisations and evidence-based best practices. The indicators used to monitor the implementation of the recommendations have also been described.
The quality recommendation is primarily intended for decision-makers and managers in municipalities and local government co-management areas as a tool for developing, evaluating and implementing their services for older people. Even others, such as health and social services providers, professionals, third-sector actors, clients using the services for older people and their families, can use the recommendation to plan and evaluate their own activities.
The key themes of the quality recommendation are promoting the functional capacity of older people; increasing voluntary work; utilising digitalisation and technologies; developing housing and residential environments; organising and providing services; arranging guidance and service coordination for clients; ensuring skilled personnel who thrive in their work; and ensuring the quality of services. Particular attention has been paid to best practices in the work of civil society organisations and evidence-based best practices. The indicators used to monitor the implementation of the recommendations have also been described.