Overcoming Nursing Care Challenges in a Multicultural Health Care Setting
Ayong, Quinta; Atanga, Josephine (2017)
Ayong, Quinta
Atanga, Josephine
Yrkeshögskolan Arcada
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2017121120523
https://urn.fi/URN:NBN:fi:amk-2017121120523
Tiivistelmä
In today’s multicultural society, nurses are faced with the task of providing culturally congruent care to immigrants of diverse cultural backgrounds. It presents challenges as this requires incorporating the cultural needs of the patient to provide quality and satisfactory care. To improve health outcomes within a cultural context, nurses and health professionals need to acquire specific knowledge, skills and attitudes in transcultural or cross-cultural nursing.
The study is aimed at investigating the challenges nurses face when providing care to immigrants of diverse cultural backgrounds and the impact of multiculturalism on nursing care delivery. It also explored strategies that can be used to prepare nurses in cultural competent nursing care. The study is a literature review of 18 articles chosen from EBSCO, PUBMED and Google Scholar. The articles were published between 2000 and 2017 and analyzed using the deductive approach of qualitative content analysis. Madeleine Leininger’s culture care provided the theoretical framework for the study.
The findings found cultural differences in values, health beliefs and practices, health literacy level and communication difficulties as major challenges that resulted in unequal access to care for minority patients. Overcoming these challenges requires the training of students and nurses in educational programs that support cultural competence and creating policies that accommodate cultural diversity to achieve positive health outcomes.
To conclude, cultural accommodation and understanding in a multicultural health care environment is beneficial to the patient and the nurse relationship, improves the quality of care and increases job satisfaction
The study is aimed at investigating the challenges nurses face when providing care to immigrants of diverse cultural backgrounds and the impact of multiculturalism on nursing care delivery. It also explored strategies that can be used to prepare nurses in cultural competent nursing care. The study is a literature review of 18 articles chosen from EBSCO, PUBMED and Google Scholar. The articles were published between 2000 and 2017 and analyzed using the deductive approach of qualitative content analysis. Madeleine Leininger’s culture care provided the theoretical framework for the study.
The findings found cultural differences in values, health beliefs and practices, health literacy level and communication difficulties as major challenges that resulted in unequal access to care for minority patients. Overcoming these challenges requires the training of students and nurses in educational programs that support cultural competence and creating policies that accommodate cultural diversity to achieve positive health outcomes.
To conclude, cultural accommodation and understanding in a multicultural health care environment is beneficial to the patient and the nurse relationship, improves the quality of care and increases job satisfaction