Exploring usability in the context of 1C: Accounting 8.2 for Latvia
Feodorova, Evelina (2015)
Feodorova, Evelina
Lahden ammattikorkeakoulu
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2015120419463
https://urn.fi/URN:NBN:fi:amk-2015120419463
Tiivistelmä
The purpose of this Bachelor thesis is to explore usability in the context of the software 1C:Accounting 8.2 for Latvia. Recently, the usability of ERP systems and other enterprise software has become an important issue. 1C:Accounting is the most successful accounting software in the Commonwealth of Independent States and is meant for automating bookkeeping and tax accounting. Howeverl users of this accounting software still encounter many problems during their work with the program.
The main research question of the thesis is to identify what forms usability for 1C:Accounting 8.2 for Latvia. This question was supported by two subquestions that aimed to discover the weak and strong areas in the current user experience with 1C:Accounting 8.2 for Latvia.
The empirical part of the thesis was conducted based on grounded theory method. Primary data was collected during interviews and think-aloud sessions with users of 1C:Accounting 8.2 for Latvia. The data was analyzed using coding procedures of grounded theory.
The findings of the research consist of emergent categories and substantive theory that uncovers 1C:Accounting 8.2 for Latvia role and user’s role in creating user-friendly interaction. One of the key usability components for 1C:Accounting 8.2 for Latvia would be to provide low error rate, clear system feedback and consistent user interface. Findings could be taken into consideration during future work of localization engineers and 1C:Accounting 8.2 for Latvia consultants.
The main research question of the thesis is to identify what forms usability for 1C:Accounting 8.2 for Latvia. This question was supported by two subquestions that aimed to discover the weak and strong areas in the current user experience with 1C:Accounting 8.2 for Latvia.
The empirical part of the thesis was conducted based on grounded theory method. Primary data was collected during interviews and think-aloud sessions with users of 1C:Accounting 8.2 for Latvia. The data was analyzed using coding procedures of grounded theory.
The findings of the research consist of emergent categories and substantive theory that uncovers 1C:Accounting 8.2 for Latvia role and user’s role in creating user-friendly interaction. One of the key usability components for 1C:Accounting 8.2 for Latvia would be to provide low error rate, clear system feedback and consistent user interface. Findings could be taken into consideration during future work of localization engineers and 1C:Accounting 8.2 for Latvia consultants.