Internal communication in multi-company projects
Kapitonov, Mikhail (2014)
Kapitonov, Mikhail
2014
Tietojenkäsittelyoppi - Computer Science
Informaatiotieteiden yksikkö - School of Information Sciences
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Hyväksymispäivämäärä
2014-07-31
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:uta-201409092121
https://urn.fi/URN:NBN:fi:uta-201409092121
Tiivistelmä
In global economy software development has to adapt to changing customer demands
very quickly. In some cases projects are too big for one company to handle or involve
using several fundamentally different technologies. Strategic partnerships between
software companies are a widely accepted solution in those situations. When dealing
with software development teams spanning across several companies project managers
have to solve many co-operation and coordination issues. The co-operation issues in
such projects are often closely similar to those described in papers on Global Software
Development. The purpose of this thesis is to analyze some of the related studies on
Global Software Development and formulate main issues of multi-company software
development. Additionally, this thesis analyses papers on company co-operation and
customer relations. The scope of this thesis is limited to projects in which participating
companies are equal partners. The research is further limited by selecting a few problem
areas for analysis: managing resources, reporting, coordinating between teams,
managing customer relations and team inter-dependency. Multi-company development
issues are gathered by analyzing the available materials on multi-site development,
inter-company co-operation and customer relation management. The resulting data is
then compared to empirical observations in the case study chapter. Since the research
area is limited and the materials on the topic are not covering all possible multicompany
development issues, some future research directions are outlined in the
discussion chapter.
very quickly. In some cases projects are too big for one company to handle or involve
using several fundamentally different technologies. Strategic partnerships between
software companies are a widely accepted solution in those situations. When dealing
with software development teams spanning across several companies project managers
have to solve many co-operation and coordination issues. The co-operation issues in
such projects are often closely similar to those described in papers on Global Software
Development. The purpose of this thesis is to analyze some of the related studies on
Global Software Development and formulate main issues of multi-company software
development. Additionally, this thesis analyses papers on company co-operation and
customer relations. The scope of this thesis is limited to projects in which participating
companies are equal partners. The research is further limited by selecting a few problem
areas for analysis: managing resources, reporting, coordinating between teams,
managing customer relations and team inter-dependency. Multi-company development
issues are gathered by analyzing the available materials on multi-site development,
inter-company co-operation and customer relation management. The resulting data is
then compared to empirical observations in the case study chapter. Since the research
area is limited and the materials on the topic are not covering all possible multicompany
development issues, some future research directions are outlined in the
discussion chapter.