Putting Listening in Its Place
Bodie, G. D. (2016). Putting Listening in Its Place. Prologi : puheviestinnän vuosikirja 2016, 2016, 93-103. http://prologos.fi/prologi/index.php?page=vuosikirjat
Julkaistu sarjassa
Prologi : puheviestinnän vuosikirjaTekijät
Päivämäärä
2016Tekijänoikeudet
© Kirjoittaja ja Prologos ry
When stressed, we often want someone to listen. People who feel “listened to” or “heard” experience
a range of positive outcomes from heightened relational satisfaction to better mental and
physical health. But what exactly contributes to a person feeling listened to? Although the role
of effective listening in supportive interaction has been recognized for decades, until recently the
concrete behaviors that constitute actual listening have remained largely unexplored. Indeed, the
term listening is often used as a catch all with little empirical scrutiny as to its conceptual makeup.
Unfortunately, it is far easier to find praise of listening as an important component of supportive
communication than it is to find clear articulations of just what listening is or details concerning
what listeners do. Ultimately, the place of listening at the theoretical table of support research is
uncertain. This talk situates listening as the sine qua non of providing, perceiving, and receiving
beneficial support. I will explore listening as a key activity engaged by helpers as well as by those
seeking help and provide a framework for understanding the role and place of listening in theories
of supportive communication.
...
Julkaisija
Prologos ryISSN Hae Julkaisufoorumista
1795-7613
Alkuperäislähde
http://prologos.fi/prologi/index.php?page=vuosikirjatMetadata
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