Applying Artificial Intelligence to enhance purchasing performance
Phan, Thi Hong Ngoc (2021)
Phan, Thi Hong Ngoc
2021
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202104195144
https://urn.fi/URN:NBN:fi:amk-202104195144
Tiivistelmä
Purchasing plays a critical and decisive role, providing strategic directions for firm’s success in finance, commerce, production and operation. In this fast pacing developing world, speed, productivity, real time and best practices are what any industry is striving for, and information technology is one of the most appropriate adoptions.
The objective of the study was to provide large scale companies with an idea to optimize their future operations, of which purchasing is a target, by concentrating on the development of information technology. Artificial Intelligence (AI) has been a breakout technology in many industrial fields and other business sectors, so it was an aim for the study of the success in enhancing purchasing performance, which has not received many scholar research yet.
The study was implemented by utilising qualitative research method with the data collection methods of observation, chronicle reports, interview and literature review. The data was analysed critically to give answers to the stated research questions that led to the research’s outcome. The purchasing process and current information technology systems were looked into so as to understand the case company’s Purchasing Department’s operation. Investigating the obstacles that occurred in daily purchasing activities and potential challenges the department may face in the future played an important role in coming up with an appropriate solution and navigating the areas that can benefit most from the solution. The challenges of the solution were also reviewed.
As a result, Artificial Intelligence (AI) was proved to be a suitable and potential solution for saving the costs of purchasing and increasing its productivity. AI was also recognised to be aligned with the case company’s and the world’s development trend.
The objective of the study was to provide large scale companies with an idea to optimize their future operations, of which purchasing is a target, by concentrating on the development of information technology. Artificial Intelligence (AI) has been a breakout technology in many industrial fields and other business sectors, so it was an aim for the study of the success in enhancing purchasing performance, which has not received many scholar research yet.
The study was implemented by utilising qualitative research method with the data collection methods of observation, chronicle reports, interview and literature review. The data was analysed critically to give answers to the stated research questions that led to the research’s outcome. The purchasing process and current information technology systems were looked into so as to understand the case company’s Purchasing Department’s operation. Investigating the obstacles that occurred in daily purchasing activities and potential challenges the department may face in the future played an important role in coming up with an appropriate solution and navigating the areas that can benefit most from the solution. The challenges of the solution were also reviewed.
As a result, Artificial Intelligence (AI) was proved to be a suitable and potential solution for saving the costs of purchasing and increasing its productivity. AI was also recognised to be aligned with the case company’s and the world’s development trend.