Exploring employee engagement : subjective reflection by applying the Five Themes Model
Nyyssölä, Ulla (2020)
Nyyssölä, Ulla
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020060416976
https://urn.fi/URN:NBN:fi:amk-2020060416976
Tiivistelmä
The purpose of this study was to explore the current situation of the employee engagement in a specific organisation. This research was implemented as a case study for an anonymous company. The role of the researcher was to give the voice to the individual employees in the organisation and gather information how they define and experience the phenomenon. By interviewing the employees, the researcher would be able to share an overview of the situation and identify potential outcomes.
The data was collected by using a semi-structured interview. The Five Themes Model was designed for this purpose and applied during the interviews in order to gather the most relevant information for this specific case. The interview results were analysed through the theoretical framework based on the studies of Kahn (1990) and it is combined with the most recent research results of the topic.
A subjective reflection of the employee engagement provided a lot of valuable information for the organisation to when enewing their Human Resource Strategy. The results suggest the employees in this specific organisation are relatively engaged but the most significant challenge found in the research was related to professional development. This outcome would require a new, more detailed research to learn more about the professional development needs the employees have in this specific organisation.
The study recommends the organisation to focus on the employees as individuals and to share time with them in person. Due to the unique context, conclusions and recommendations cannot be directly transferred to other case studies or teams in similar situations. However, the Five Themes Model implies the components of employee engagement are interconnected and improving one theme of the model, has potential to have a positive impact on the whole xperience of employee engagement in general. Leader’s role is significant in the employee engagement process.
The data was collected by using a semi-structured interview. The Five Themes Model was designed for this purpose and applied during the interviews in order to gather the most relevant information for this specific case. The interview results were analysed through the theoretical framework based on the studies of Kahn (1990) and it is combined with the most recent research results of the topic.
A subjective reflection of the employee engagement provided a lot of valuable information for the organisation to when enewing their Human Resource Strategy. The results suggest the employees in this specific organisation are relatively engaged but the most significant challenge found in the research was related to professional development. This outcome would require a new, more detailed research to learn more about the professional development needs the employees have in this specific organisation.
The study recommends the organisation to focus on the employees as individuals and to share time with them in person. Due to the unique context, conclusions and recommendations cannot be directly transferred to other case studies or teams in similar situations. However, the Five Themes Model implies the components of employee engagement are interconnected and improving one theme of the model, has potential to have a positive impact on the whole xperience of employee engagement in general. Leader’s role is significant in the employee engagement process.