Career Development in ICT for a Professional Association of Electrotechnical Standardization
Roche, Derek (2020)
Roche, Derek
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020060216210
https://urn.fi/URN:NBN:fi:amk-2020060216210
Tiivistelmä
The objective of the thesis was to audit the current systems and services utilized by a professional association, SESKO ry, and to subsequently consider practical improvements which were in line with the best interests of its members. This is presented in a diary format with working days described, along with weekly summaries and analysis.
The aim was to document professional development in Information Communication Technology (ICT) development, as an employee transitions from being an external contractor to an internal employee for the professional association SESKO ry. This thesis was conducted during early stages of the COVID-19 pandemic, which has had substantial influence on the role and responsibilities of the author.
The theoretical framework was based on a prior working relationship with SESKO ry, acknowledging an underlying need for the adoption of new ICT procedures due to a change management process. The diary utilized a Kaizen PDCA model, with reference literature corresponding to the job description and assigned projects. Internal and unpublished material for IT system and service development of SaaS tools, service management contracts, electrotechnical standardization documents, templates for reporting and presentation material were also included in the framework.
The results of the diary confirmed early analysis of the author, in that there was a need for certain systems and services to be reconsidered. The communication methods also required a revamp, and this can be seen in weekly summaries. This was achieved through reaching a consensus within the professional association.
The analysis resulted in new projects being initiated for SESKO ry; the implementation of an IT assets management system and a move from local server systems to cloud based services. The work conducted during this thesis validated author’s future employment as ICT Developer and project leader.
The aim was to document professional development in Information Communication Technology (ICT) development, as an employee transitions from being an external contractor to an internal employee for the professional association SESKO ry. This thesis was conducted during early stages of the COVID-19 pandemic, which has had substantial influence on the role and responsibilities of the author.
The theoretical framework was based on a prior working relationship with SESKO ry, acknowledging an underlying need for the adoption of new ICT procedures due to a change management process. The diary utilized a Kaizen PDCA model, with reference literature corresponding to the job description and assigned projects. Internal and unpublished material for IT system and service development of SaaS tools, service management contracts, electrotechnical standardization documents, templates for reporting and presentation material were also included in the framework.
The results of the diary confirmed early analysis of the author, in that there was a need for certain systems and services to be reconsidered. The communication methods also required a revamp, and this can be seen in weekly summaries. This was achieved through reaching a consensus within the professional association.
The analysis resulted in new projects being initiated for SESKO ry; the implementation of an IT assets management system and a move from local server systems to cloud based services. The work conducted during this thesis validated author’s future employment as ICT Developer and project leader.