Performance management in construction projects
Ahmed, Farhan (2019)
Ahmed, Farhan
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2019062417501
https://urn.fi/URN:NBN:fi:amk-2019062417501
Tiivistelmä
Construct project success basically depends upon the efforts and performance of a person that are involved in it and also how well they are performing in a team in order to achieve the aims within the limitations of scope, cost, time and quality. Project are organized usually by multidisciplinary teams because of high level of complexity that are impossible by a single individual to handle. Project engineers and managers are required to integrate the multi-disciplines with the organizational affairs along with the changing environment in order to complete the project in a successful and structured manner. These individuals are operating individually but in a chain of command for single aim to achieve the goal and objectives of a project along with limited resources. Therefore they are equally responsible for the success and failure of the project. Hence there is a need for performance management system in order to manage and control the organizational and employee performance. For that a famous saying is “if you cannot measure it you cannot manage it”. Performance management is basically a system in which employee are encouraged to work effectively and efficiently in a tem with in the line needed by an organization.
Measurement of performance is important in the construction sector because it is a way to improve the competitiveness in the long-run. Most of the construction firms in UK is practicing performance measurement system because they believe that it help them to increase the performance and productivity of their business. They also believe that it plays an important role in keeping the organization on track for achieving their strategies and goals. However there are other organizations who think that it is helpful for that identification of areas where performance is good or bad but it did not help in creating and developing an appropriate strategy for an organizations. In order to achieve and improve the performance targets a step-by-step strategic guidance is required by an organization. The first step for the achievement of performance target is to understand the performance measurement system of an organization and then identify the strength and opportunities along with the criteria’s that are required to be measured in order to improve their business which can increase and maximize the profit as well, so in this way organizations can identify the target relevant performance measurement and include them in their strategy for improvements. This research aims to identify the appropriate tools to make improvements in the performance measurement practices of construction industry. This research also assist organizations to implement performance measurement methods in an appropriate and proper manner.
First step of the thesis is to do the literature review about the performance management and measurement as well as to understand the key definitions and current practices along with the identification of tools and models that are being used now a days. Findings shows that BSC and EFQM are the most famous and commonly used models in all sectors including construction industry. Literature review also determines that performance measurement helps in developing the organizations strategies which are the basics for performance management. Moreover it helps in improving the overall performance in the business of an organization. It has been identified that financial and non-financial aspects are important criteria’s that need to be considered and measure.
Findings shows that organizations strategy can be developed by understanding the performance measurement process of an organization which in turns helps in identifying the criteria’s that needed to be measured in order to maximize the profit and performance of an organization in their business. This will lead to the development of the framework which is also called performance measurement migration path. Lastly the evaluation of the framework is done which determine its stability and acceptance to the construction industry for the improvement of performance measurement implementation within an organization.
Measurement of performance is important in the construction sector because it is a way to improve the competitiveness in the long-run. Most of the construction firms in UK is practicing performance measurement system because they believe that it help them to increase the performance and productivity of their business. They also believe that it plays an important role in keeping the organization on track for achieving their strategies and goals. However there are other organizations who think that it is helpful for that identification of areas where performance is good or bad but it did not help in creating and developing an appropriate strategy for an organizations. In order to achieve and improve the performance targets a step-by-step strategic guidance is required by an organization. The first step for the achievement of performance target is to understand the performance measurement system of an organization and then identify the strength and opportunities along with the criteria’s that are required to be measured in order to improve their business which can increase and maximize the profit as well, so in this way organizations can identify the target relevant performance measurement and include them in their strategy for improvements. This research aims to identify the appropriate tools to make improvements in the performance measurement practices of construction industry. This research also assist organizations to implement performance measurement methods in an appropriate and proper manner.
First step of the thesis is to do the literature review about the performance management and measurement as well as to understand the key definitions and current practices along with the identification of tools and models that are being used now a days. Findings shows that BSC and EFQM are the most famous and commonly used models in all sectors including construction industry. Literature review also determines that performance measurement helps in developing the organizations strategies which are the basics for performance management. Moreover it helps in improving the overall performance in the business of an organization. It has been identified that financial and non-financial aspects are important criteria’s that need to be considered and measure.
Findings shows that organizations strategy can be developed by understanding the performance measurement process of an organization which in turns helps in identifying the criteria’s that needed to be measured in order to maximize the profit and performance of an organization in their business. This will lead to the development of the framework which is also called performance measurement migration path. Lastly the evaluation of the framework is done which determine its stability and acceptance to the construction industry for the improvement of performance measurement implementation within an organization.