Robotic Process Automation for business cases - A review
Antas, Mikael (2019)
Antas, Mikael
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2019060314330
https://urn.fi/URN:NBN:fi:amk-2019060314330
Tiivistelmä
This thesis was commissioned by Worldsome Oy. As an appendence is a classified part which describes a practical use case for RPA, which is based on a practical project. More specifically, the classified part describes how a certain project is developed and a deeper presentation of the activities used for the project in the UiPath developing environment is given. The theoretical part of the thesis gives an overview of automating business processes and what it can be used for. The thesis even describes different automation techniques and a deeper description of Robotic Process Automation (RPA) is given. Automation tech-niques that has been described is: RPA, batch files, Business Process Management (BPM), Excel automation, macron and Traditional automation. The description of the automation techniques describes what the technique is, what knowledge is required, practical examples of situations the techniques are used for and a description of how the techniques works. The detailed description of RPA describes what RPA is, how the robot works, the RPA developing environment, what knowledge is required and typical tasks that can be auto-mated. In this Chapter RPA history, where RPA is today and RPA in the future been de-scribed. The history of RPA describes when the development of RPA was started, when RPA was lounged and what similar techniques was used before RPA. The heading RPA today describes in which industries RPA is becoming more popular and a short description of the most common automating tools on the market. The heading Future/Research trends describes what kind of updates is going to do about RPA and the potential of RPA. A comparison of Business Process Automation (BPA) techniques is given, that describes the advantages and disadvantages of the different automating techniques. At the end of the comparison I have listed the different techniques, the advantages and disadvantages in a table, that makes it easier for the reader to compare the different techniques with each other. The conclusion contains a short summery of the thesis, which techniques should be used in specific circumstances and own thoughts about how bigger automations should be auto-mated for example.