Workflow Methodology Development of RPA Solution for A Vietnamese Bank: A Case Study of Korkia Oy
Tran, Duc; Ho Tran Minh , Thu (2018)
Tran, Duc
Ho Tran Minh , Thu
Laurea-ammattikorkeakoulu
2018
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2018053011103
https://urn.fi/URN:NBN:fi:amk-2018053011103
Tiivistelmä
Robotic Process Automation (RPA) is an emergent technology since 2015 and is considered to be the next significant phenomenon in business processes around the world, especially in Central and Eastern Europe. The Finnish Financial Group WallStreet and Finnish Consulting Group Eera have joined forces to become Korkia Group. Korkia has a background in consulting, investing and cooperate finance, focusing on RPA from 2016. To date, Korkia has accomplished many successful projects across Finland, Chile and UK. In 2018, Korkia’s next destination is the Asian market in general and particularly the Vietnamese market. As RPA is considered extraordinary in Asia, Korkia has encountered miscellaneous challenges in Vietnam, specifically in negotiating with a Vietnamese bank, one of their first clients in the banking industry. Thus, RPA in Asia requires further analysis in order to gain a superior understanding and administration of it.
This research proposes to give an overview of RPA in the financial industry and an analysis of RPA vendors in the current market. In terms of RPA vendors, the research indicates how each vendor governs the market and emphasizes which vendor might correspond to Korkia’s need. Furthermore, this research exploits the software development life cycle (SDLC) Waterfall method to implement the RPA development for the Vietnamese bank, Korkia’s client. Following all five stages from the SDLC Waterfall method, the thesis delivers a process description, a process analysis, a list of requirements, a process road map design and significantly process development based on REFramework. All the investigations discussed in the research, especially the process framework architecture design can be universally applied to more clients of Korkia in the near future.
This research proposes to give an overview of RPA in the financial industry and an analysis of RPA vendors in the current market. In terms of RPA vendors, the research indicates how each vendor governs the market and emphasizes which vendor might correspond to Korkia’s need. Furthermore, this research exploits the software development life cycle (SDLC) Waterfall method to implement the RPA development for the Vietnamese bank, Korkia’s client. Following all five stages from the SDLC Waterfall method, the thesis delivers a process description, a process analysis, a list of requirements, a process road map design and significantly process development based on REFramework. All the investigations discussed in the research, especially the process framework architecture design can be universally applied to more clients of Korkia in the near future.