Creating Competences in Service Innovation and Design
Ojasalo, Jukka; Ojasalo, Katri (2012)
Ojasalo, Jukka
Ojasalo, Katri
Service Design Network
2012
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201805158207
https://urn.fi/URN:NBN:fi:amk-201805158207
Tiivistelmä
The demand for service innovation and design (SID) competences has rocketed among companies and other organisations across all industries. Rapid changes in the economic environment, demographics and new technologies are driving governments, businesses and individuals to seek sustainable efficiency and effectiveness through new service models. The Master’s degree programme in Service Innovation and Design aims to create the distinctive competences needed for future success. The main objective of the degree programme is to provide education which is based on the genuine competence development needs of companies and other organisations. This article outlines the basic structure and practices of the SID Master’s degree programme offered by Laurea University of Applied Sciences in Espoo, Finland.