EFFECTS OF JOB-STRESS ON EMPLOYEE PERFORMANCE IN AN ENTERPRISE : A microfinance institution in Cameroon
Fonkeng, Celine (2018)
Fonkeng, Celine
Centria-ammattikorkeakoulu
2018
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201805117758
https://urn.fi/URN:NBN:fi:amk-201805117758
Tiivistelmä
In today’s business environment, there exist a lot of competition among companies. Employees’ performance becomes a major and essential element for a company’s success. This performance is significantly hindered by excessive stress encountered in the working environment and this has aroused the attention of many employers. Knowing the factors leading to work stress and its impact on employee performance is vital for any organization to ensure its success and smooth functioning.
The aim of this study was to examine the effect of work stress on employee performance in a microfinance institution in Cameroon. The purposive and simple random technique was used to select the sampling size of 80 participants. Data collection was done using questionnaires and focus group discussion.
The results reveal that the participants endure excessive amount of stress which negatively affects their performance as many of them opine that management exerts pressure on them to increase their output. Some of the employees affirm that a stress-free program goes a long way to boast their productivity and that of the institution, while others do not see the possibility of this program reducing stress.
Considering the steam which microfinance institutions are gaining within the business environment, employees have a very difficult task, and much is expected of them. It is recommended that management need to institute a stress management program to ensure that the employees work in a stress-free environment which enables them to perform better and increase productivity thus achieving the goals of the institution.
The aim of this study was to examine the effect of work stress on employee performance in a microfinance institution in Cameroon. The purposive and simple random technique was used to select the sampling size of 80 participants. Data collection was done using questionnaires and focus group discussion.
The results reveal that the participants endure excessive amount of stress which negatively affects their performance as many of them opine that management exerts pressure on them to increase their output. Some of the employees affirm that a stress-free program goes a long way to boast their productivity and that of the institution, while others do not see the possibility of this program reducing stress.
Considering the steam which microfinance institutions are gaining within the business environment, employees have a very difficult task, and much is expected of them. It is recommended that management need to institute a stress management program to ensure that the employees work in a stress-free environment which enables them to perform better and increase productivity thus achieving the goals of the institution.