How to enhance logistics operational efficiency by improving the contract carrier’s safety culture
Al-Kharakhshe, Maria (2018)
Al-Kharakhshe, Maria
Jyväskylän ammattikorkeakoulu
2018
Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201804245270
https://urn.fi/URN:NBN:fi:amk-201804245270
Tiivistelmä
Safety culture is a crucial aspect of any business organisation. This is why non-compliance with safety rules as well as insufficient instructions cause multiple disruptions in logistics operations in addition to health and property damage. Due to globalization, it is more difficult to perform information exchange and manage this process effectively over a vast network of companies. However, any sustainable organization should be able to guarantee the occupational safety and health of all parties involved in its operations.
The objective of the work was to ensure contract carriers compliance with the safety rules at the UPM Kaipola paper mill in order to improve the efficiency of its logistics processes. The task was to determine the reasons for safety violations by foreign drivers supplying raw materials to the plant and plan the arrangements to prevent risks related to safety issues. The idea was to perform risk assessment of the main working areas and employ root cause analysis to determine the origin of the problems based on information collected by means of a content analysis of the UPM safety regulations and instructions and by using non-participant observation of the drivers’ behaviour at the mill along with interviews. The result was a plan to establish regular communication with the different parts of the supply chain, and with the foreign carriers in particular, in order to develop complete multilingual instructions and guidelines. Moreover, the plan was to provide for their availability and visibility to the drivers and assign a responsible person to control compliance with the safety rules.
With the help of this work, the case company can create an efficient safety management system involving systematic risk evaluation and control, updated safety guidelines and regular information exchange with the different parts of the supply chain. This is hoped to guarantee the health and safety of the company’s employees and improve its logistics performance.
The objective of the work was to ensure contract carriers compliance with the safety rules at the UPM Kaipola paper mill in order to improve the efficiency of its logistics processes. The task was to determine the reasons for safety violations by foreign drivers supplying raw materials to the plant and plan the arrangements to prevent risks related to safety issues. The idea was to perform risk assessment of the main working areas and employ root cause analysis to determine the origin of the problems based on information collected by means of a content analysis of the UPM safety regulations and instructions and by using non-participant observation of the drivers’ behaviour at the mill along with interviews. The result was a plan to establish regular communication with the different parts of the supply chain, and with the foreign carriers in particular, in order to develop complete multilingual instructions and guidelines. Moreover, the plan was to provide for their availability and visibility to the drivers and assign a responsible person to control compliance with the safety rules.
With the help of this work, the case company can create an efficient safety management system involving systematic risk evaluation and control, updated safety guidelines and regular information exchange with the different parts of the supply chain. This is hoped to guarantee the health and safety of the company’s employees and improve its logistics performance.