Implementing a strategic employee onboarding program for a global ICT company : Case Basware
Karhunen, Henna (2017)
Karhunen, Henna
Haaga-Helia ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2017111717272
https://urn.fi/URN:NBN:fi:amk-2017111717272
Tiivistelmä
The strategic importance of attracting and retaining employees and maximizing their productivity is increasing in a global knowledge-based economy.
Strategic onboarding is an important aspect of strategic Human Resources Management. A global company level onboarding program creates value by providing transparency and consistency across the organizational silos. Eventually, the benefits of strategic onboarding will contribute to the company’s strategy execution.
This study focuses on how to create a global onboarding program for the case company Basware. The thesis presents general concepts and processes of onboarding and how to implement a strategic onboarding program for a company in which the human capital is the main asset.
The main objective of the study was to investigate how to implement an onboarding process in a global organization. The goal was also to understand how onboarding is currently planned and implemented at Basware: what are the good practices and required development items of onboarding and what are the most urgent items to develop.
In the study, the current situation, development requirements and best practices were analyzed, surveying all personnel groups related to the onboarding: recently hired employees, their hiring managers and local Human Resources globally.
The collected data was analyzed by using both quantitative and qualitative analysis methods. The main finding was the lack of consistency in onboarding practices. Despite of the issue, the company had succeeded in the social integration of new employees. Combined with role clarity and self-efficacy, they have possibly had an impact on the high employee engagement and low attrition rate.
Based on the comparative analysis between the results and theory, an onboarding program proposal for Barware was created. The proposal included the fundamental elements of onboarding, being globally consistent and, at the same time, adjustable based on different requirements set by countries, functions and individuals.
The proposed company level program will help to ensure that all important elements of onboarding will be covered in an effective, equal, and consistent way. It will support the Basware’s people strategy very well and drive further the global process culture in the company.
Strategic onboarding is an important aspect of strategic Human Resources Management. A global company level onboarding program creates value by providing transparency and consistency across the organizational silos. Eventually, the benefits of strategic onboarding will contribute to the company’s strategy execution.
This study focuses on how to create a global onboarding program for the case company Basware. The thesis presents general concepts and processes of onboarding and how to implement a strategic onboarding program for a company in which the human capital is the main asset.
The main objective of the study was to investigate how to implement an onboarding process in a global organization. The goal was also to understand how onboarding is currently planned and implemented at Basware: what are the good practices and required development items of onboarding and what are the most urgent items to develop.
In the study, the current situation, development requirements and best practices were analyzed, surveying all personnel groups related to the onboarding: recently hired employees, their hiring managers and local Human Resources globally.
The collected data was analyzed by using both quantitative and qualitative analysis methods. The main finding was the lack of consistency in onboarding practices. Despite of the issue, the company had succeeded in the social integration of new employees. Combined with role clarity and self-efficacy, they have possibly had an impact on the high employee engagement and low attrition rate.
Based on the comparative analysis between the results and theory, an onboarding program proposal for Barware was created. The proposal included the fundamental elements of onboarding, being globally consistent and, at the same time, adjustable based on different requirements set by countries, functions and individuals.
The proposed company level program will help to ensure that all important elements of onboarding will be covered in an effective, equal, and consistent way. It will support the Basware’s people strategy very well and drive further the global process culture in the company.