Disruptive innovation in the Telecommunication industry : A case study of soft-SIM
Odoh, Chukwuka (2017)
Odoh, Chukwuka
Seinäjoen ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2017110116491
https://urn.fi/URN:NBN:fi:amk-2017110116491
Tiivistelmä
This study is on a conceivable disruptive innovation in the telecommunication industry, with specific interest in the adoption of soft-SIM among telecommunication firms. The objective was to the ascertain possibility of acceptance of soft-SIM among mobile operators. Over the years, there have been series of SIM card transformations. In order words, SIM has reduced significantly in size than the standard size. Soft-SIM is anticipated to be the next generation of SIM. Therefore, the likelihood of soft-SIM acceptance is the focus.
The research was made using case study design. Data was obtained via related literature and interviews. Interviewees were gotten from Nigeria and Finland and in-depth information was granted by the informants. Basically, the data was primary data which are the interviews and secondary data from literature which include printed books from academic library and non-printed materials such e-journals and blog.
The findings shows that though soft-SIM appears to be a landmark innovation in the telecommunication sector, however, mobile operators repudiate the idea of soft-SIM due to some expected threats such as: Fear of losing customer´s loyalty and Churn, a situation of frequent migration from operator to another.
The research was made using case study design. Data was obtained via related literature and interviews. Interviewees were gotten from Nigeria and Finland and in-depth information was granted by the informants. Basically, the data was primary data which are the interviews and secondary data from literature which include printed books from academic library and non-printed materials such e-journals and blog.
The findings shows that though soft-SIM appears to be a landmark innovation in the telecommunication sector, however, mobile operators repudiate the idea of soft-SIM due to some expected threats such as: Fear of losing customer´s loyalty and Churn, a situation of frequent migration from operator to another.