Work diversity in luxury hotels
Leisen, Kim (2017)
Leisen, Kim
Savonia-ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2017100715823
https://urn.fi/URN:NBN:fi:amk-2017100715823
Tiivistelmä
Nowadays we are living in a world in which we can travel and work all around the globe. Meeting new cultures and working with them gets very common, nevertheless intercultural issues accrue as not everyone is conscious about every single of them.
Especially working in the hospitality industry in which you will work with a lot of different nationalities respect, acceptance, integration and the willing to learn about culture are a must.
The following thesis project will concentrate on different cultures, the problems a company/ department/ team can face and how to get along with different cultural differences. I would like to deepen my personal knowledge about handling different cultures as well to raise awareness to my surrounding. Regarding my future professional life the training development is a goal. Teaching my knowledge and experience, training and supporting new staff members during their orientation or for hotel openings.
In this thesis following questions will be answered :
How to avoid intercultural differences within the enterprise?
How can you create more awareness and create acceptance, within a company/department/team?
Goal of this project is it to soften intercultural issues same as building an agreeable team environment, with respect and acceptance.
Throughout the project, the participants of my survey would agree to receive an education about different cultures and business codes. The research conducted nevertheless is not reliable as the individuals and the entire topic is very subjective and could change throughout time.
This thesis is so not reliable for further investigations.
Especially working in the hospitality industry in which you will work with a lot of different nationalities respect, acceptance, integration and the willing to learn about culture are a must.
The following thesis project will concentrate on different cultures, the problems a company/ department/ team can face and how to get along with different cultural differences. I would like to deepen my personal knowledge about handling different cultures as well to raise awareness to my surrounding. Regarding my future professional life the training development is a goal. Teaching my knowledge and experience, training and supporting new staff members during their orientation or for hotel openings.
In this thesis following questions will be answered :
How to avoid intercultural differences within the enterprise?
How can you create more awareness and create acceptance, within a company/department/team?
Goal of this project is it to soften intercultural issues same as building an agreeable team environment, with respect and acceptance.
Throughout the project, the participants of my survey would agree to receive an education about different cultures and business codes. The research conducted nevertheless is not reliable as the individuals and the entire topic is very subjective and could change throughout time.
This thesis is so not reliable for further investigations.