IMPROVING RECRUITMENT, SELECTION AND RETENTION OF EMPLOYEES Case: Dpointgroup Ltd
Bogatova, Mariia (2017)
Bogatova, Mariia
Kaakkois-Suomen ammattikorkeakoulu
2017
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201703163369
https://urn.fi/URN:NBN:fi:amk-201703163369
Tiivistelmä
The purpose of this study was to evaluate the current Human Resource Management processes in the case company Dpoingroup. The main research problem was to identify better recruitment channels, selection methods and personnel retention strategies in a multicultural company. The objectives of the research were to analyze the current situation in the company from the HR point of view; to point out the most effective recruitment channels and selection methods; to make suggestions for the employee retention; and to provide the commissioning company with practical and trustworthy information about how to improve the human resource management in the company, and to make suggestions about strategies for further development.
The research was focused on recruitment channels, selection methods and retention tools for small-and- medium-sized companies. Secondary information on those topics was found through various paper and internet based sources, previous researches and surveys; whereas, primary information was collected with the help of quantitative and qualitative research methods.
The qualitative methods included interviews with the CEO, the head of Human Resource department and a former trainee in the case company. The quantitative findings were discovered with the help of two questionnaires conducted among the former and current interns in Dpointgroup, and students and graduates from European universities. The received data was carefully analyzed; the quantitative findings were presented in form of graphs.
The conclusions of the research were made in the end of the study, the research questions were answered, and practical suggestions for the case company were made. As the result of this work, the most effective recruitment channels were discovered, the most suitable selection methods were proposed, and sufficient retention tools were discussed. Furthermore, some additional ideas for future research were given.
The research was focused on recruitment channels, selection methods and retention tools for small-and- medium-sized companies. Secondary information on those topics was found through various paper and internet based sources, previous researches and surveys; whereas, primary information was collected with the help of quantitative and qualitative research methods.
The qualitative methods included interviews with the CEO, the head of Human Resource department and a former trainee in the case company. The quantitative findings were discovered with the help of two questionnaires conducted among the former and current interns in Dpointgroup, and students and graduates from European universities. The received data was carefully analyzed; the quantitative findings were presented in form of graphs.
The conclusions of the research were made in the end of the study, the research questions were answered, and practical suggestions for the case company were made. As the result of this work, the most effective recruitment channels were discovered, the most suitable selection methods were proposed, and sufficient retention tools were discussed. Furthermore, some additional ideas for future research were given.