Improving Internal Communication in Agricultural Development Bank Limited, Nepal.
Bhandari, Ramesh (2016)
Bhandari, Ramesh
Haaga-Helia ammattikorkeakoulu
2016
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201603213395
https://urn.fi/URN:NBN:fi:amk-201603213395
Tiivistelmä
An organization needs communication process to run task and operation smoothly and effectively to cope with the change for its adaptability. Above of all, internal communication process is tightly linked with organizational success, organizational reputation and image among its employees and stakeholders. Internal communication also tends to build strong relationship within the world of business, and to build mutual trust and understanding. Every organization involved in implementing effective internal communication processes can and will gain a name and acquire fame in the long-run.
Still, most of the companies are unable to recognize the best practices of internal communication process due to lack of research and development in this modern era of complexity. But, the process of internal communication since has been in growing trend by which the topic is becoming more, more and more rising. Many scholars, researchers and writers have given their best view points towards internal communication, its importance and effectiveness for any organization to reach the organizational goals and objectives.
The author had an opportunity to research in service-based government company which is Agricultural Development Bank Limited, Pokhara, Nepal. All the respondents involved in the survey were the employees from different regions of Gandaki zone working in different management level for an organization. The numbers of respondents in the survey were almost 100 in counting. The survey was designed, which was based on feedback provided by the managers and employees working in an organization. The main issue was about internal communication process and its cause and effect inside an organization.
A survey was conducted, collected and analyzed in the period of 2015 and early 2016. The result revealed the recent internal communication process, frequency and medium of communication, equal distribution of information in different management level and its clearness and conciseness, and also the willingness to change current internal communication process as a whole.
This thesis aims to provide the information about current situation of internal communication process in ADBL, Pokhara, Nepal. The author will also give some improvement suggestions which will include some theories and concept developed by various scholars, writers and re-searchers and also through results received from the actual survey. The main development suggestion for a case company is to cope with technological change in communication by finding and analyzing its efficiency and effectiveness.
Still, most of the companies are unable to recognize the best practices of internal communication process due to lack of research and development in this modern era of complexity. But, the process of internal communication since has been in growing trend by which the topic is becoming more, more and more rising. Many scholars, researchers and writers have given their best view points towards internal communication, its importance and effectiveness for any organization to reach the organizational goals and objectives.
The author had an opportunity to research in service-based government company which is Agricultural Development Bank Limited, Pokhara, Nepal. All the respondents involved in the survey were the employees from different regions of Gandaki zone working in different management level for an organization. The numbers of respondents in the survey were almost 100 in counting. The survey was designed, which was based on feedback provided by the managers and employees working in an organization. The main issue was about internal communication process and its cause and effect inside an organization.
A survey was conducted, collected and analyzed in the period of 2015 and early 2016. The result revealed the recent internal communication process, frequency and medium of communication, equal distribution of information in different management level and its clearness and conciseness, and also the willingness to change current internal communication process as a whole.
This thesis aims to provide the information about current situation of internal communication process in ADBL, Pokhara, Nepal. The author will also give some improvement suggestions which will include some theories and concept developed by various scholars, writers and re-searchers and also through results received from the actual survey. The main development suggestion for a case company is to cope with technological change in communication by finding and analyzing its efficiency and effectiveness.