Quality Management System according to AS9100-C
Bulaeva, Valeriya (2015)
Bulaeva, Valeriya
Savonia-ammattikorkeakoulu
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201504104182
https://urn.fi/URN:NBN:fi:amk-201504104182
Tiivistelmä
Case company is specialized in the field of spark technology and supplies its customers with EDM solutions. The company also produces for the aerospace customer that has recently required Case company to obtain AS9100 certification. For this reason, the implementation project was set up and started at Case company. It included the following phases: design of a new QMS, training and implementation.
This thesis is conducted as a part of the main AS9100 implementation project. And its goal is to prepare the company for AS 9100-C implementation as soon as possible in order to satisfy customer’s requirements. The first part of this thesis includes evaluation of current QMS according to ISO 9001 and analysis of non-conformances between the QMS of Case company and requirements of AS 9100. The second part is focused on the purchasing process and its improvement in order to comply with the standard.
During the project, the process model of the company was made, QMS of Case company analyzed, and procedures built up. Based on the gathered information, AS9100 Standard and Gap Analysis the non-conformances were defined and diagnosed.
Furthermore, the decision was made to concentrate the thesis on the purchasing process of Case company. And first of all impacts of changes in purchasing were determined. The change procedures were created afterwards and described together with the modifications that had to be applied during the purchasing process.
Besides, the thesis presents the way of application of the AS9100 requirements in the form of an implementation plan. From the gained knowledge, conclusions were drawn, and the findings of the research and advices for implementation of changes in the purchasing department of Case company were described.
This thesis is conducted as a part of the main AS9100 implementation project. And its goal is to prepare the company for AS 9100-C implementation as soon as possible in order to satisfy customer’s requirements. The first part of this thesis includes evaluation of current QMS according to ISO 9001 and analysis of non-conformances between the QMS of Case company and requirements of AS 9100. The second part is focused on the purchasing process and its improvement in order to comply with the standard.
During the project, the process model of the company was made, QMS of Case company analyzed, and procedures built up. Based on the gathered information, AS9100 Standard and Gap Analysis the non-conformances were defined and diagnosed.
Furthermore, the decision was made to concentrate the thesis on the purchasing process of Case company. And first of all impacts of changes in purchasing were determined. The change procedures were created afterwards and described together with the modifications that had to be applied during the purchasing process.
Besides, the thesis presents the way of application of the AS9100 requirements in the form of an implementation plan. From the gained knowledge, conclusions were drawn, and the findings of the research and advices for implementation of changes in the purchasing department of Case company were described.