Motivation of temporary employees
Adhikari, Nischal (2015)
Adhikari, Nischal
Laurea-ammattikorkeakoulu
2015
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201503273662
https://urn.fi/URN:NBN:fi:amk-201503273662
Tiivistelmä
Employees are often considered a company's greatest asset to be viewed as a competitive advantage. For this reason it is important for companies to attract and retain the best employees; and; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission. Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, and more fulfilled. A satisfied workforce is likely to lead to more satisfied customers, which in turn will improve to profitability. This research examines the motivation levels of temporary employees working for companies operating in Finland in the Helsinki region. The research was conducted through face to face interview with HR personnel of Staffpoint oy and surveys conducted using questionnaire. The author’s personal experience of working as a temporary worker motivated the research on this particular topic.
The subject of this thesis is the motivation of temporary employees working for a staff rental business, who have different workplaces and different tasks to do. The research examines the factors that keep such employees motivated to continue their work and satisfy the needs of their customers. The research addresses the question whether staff rental businesses are doing enough to keep their employees motivated.
Both quantitative and qualitative methods of research were used to answer the questions and clarify the motivation levels of employees. The survey as quantitative method was distributed among the workers who work for the staff rental business. The survey consisted of questions such as why the employees are motivated to work as temporary employees and the factors that keep them motivated. The purpose of the survey was to collect information from 26 workers to show what the majority of people think and improve the reliability of the conclusion that could be drawn. A Face to face interview with Katri Hietakangas of Staffpoint oy as part of qualitative method was done with a recruiter who was asked a series of questions related to the motivation level of their employees and the part they played in keeping the motivation level of employees high.
The conducted surveys showed the majority of the workers are somewhat satisfied with their current working conditions. They are motivated because of the factors such as money, work flexibility and extra work. However, from the interview the conclusion drawn was there was no major issue of de-motivation among the employees of Staffpoint oy and it is difficult to determine whether the employees are satisfied or no unless their customers or the workers call them and tell them about the issues at work.
The subject of this thesis is the motivation of temporary employees working for a staff rental business, who have different workplaces and different tasks to do. The research examines the factors that keep such employees motivated to continue their work and satisfy the needs of their customers. The research addresses the question whether staff rental businesses are doing enough to keep their employees motivated.
Both quantitative and qualitative methods of research were used to answer the questions and clarify the motivation levels of employees. The survey as quantitative method was distributed among the workers who work for the staff rental business. The survey consisted of questions such as why the employees are motivated to work as temporary employees and the factors that keep them motivated. The purpose of the survey was to collect information from 26 workers to show what the majority of people think and improve the reliability of the conclusion that could be drawn. A Face to face interview with Katri Hietakangas of Staffpoint oy as part of qualitative method was done with a recruiter who was asked a series of questions related to the motivation level of their employees and the part they played in keeping the motivation level of employees high.
The conducted surveys showed the majority of the workers are somewhat satisfied with their current working conditions. They are motivated because of the factors such as money, work flexibility and extra work. However, from the interview the conclusion drawn was there was no major issue of de-motivation among the employees of Staffpoint oy and it is difficult to determine whether the employees are satisfied or no unless their customers or the workers call them and tell them about the issues at work.