Evaluating Web Usability from the User's Perspective: a Laurea LIVE Intranet Case
Woldu, Meron (2014)
Woldu, Meron
Laurea-ammattikorkeakoulu
2014
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2014120117653
https://urn.fi/URN:NBN:fi:amk-2014120117653
Tiivistelmä
Web usability is an approach for making a website to be easy for end-users. Web Usability has become an important component of most web design projects and recently it has received a great attention.Usability evaluation of a web site is a key element in identifying the areas where the site visitors might experience problems while interacting with the system. Usability evaluation methods and techniques can help a designer to understand the needs and limitation of users in order to create a website that meet user needs.
The aim of this thesis is to evaluate the usability of the LIVE student interface, which is a Laurea university of applied science internal web site, through the use of user questionnaire and lab testing followed by interviews.
The literature review consists of usability definitions, concepts and evaluation criteria’s and methods. In addition to definitions, this study includes web site usability, user experience and testing the site’s functionality with help of usability software.
The empirical study is conducted to evaluate usability of the LIVE student interface from a user perspective, focusing on the user’s perception and performance. The usability testing revealed good features along with usability challenges that will discussed in detail in the report. Usability test results and all findings will be listed in the form of recommendations for further development.
The aim of this thesis is to evaluate the usability of the LIVE student interface, which is a Laurea university of applied science internal web site, through the use of user questionnaire and lab testing followed by interviews.
The literature review consists of usability definitions, concepts and evaluation criteria’s and methods. In addition to definitions, this study includes web site usability, user experience and testing the site’s functionality with help of usability software.
The empirical study is conducted to evaluate usability of the LIVE student interface from a user perspective, focusing on the user’s perception and performance. The usability testing revealed good features along with usability challenges that will discussed in detail in the report. Usability test results and all findings will be listed in the form of recommendations for further development.