Developing Business Process ( A study on Nigerian Bottling Company Plc)
Oyemakinwa, Daniel (2014)
Oyemakinwa, Daniel
Arcada - Nylands svenska yrkeshögskola
2014
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201403203329
https://urn.fi/URN:NBN:fi:amk-201403203329
Tiivistelmä
This thesis work is designed to basically reveal the inefficiencies that are eminent in the distribution process of the Nigerian Bottling Company; which is the company chosen for evaluation in this study; as there are huge losses of funds and other useful resources. The huge loss is as a result of the old and outdated methods employed in the distribution process of its product to its clients and customers. This thesis therefore meets the need to design a new business process that will be suggested to the company to replace the presently used in the supply and distribution unit of the Nigerian Bottling.
For effectiveness and time constraints, the researcher has limited the scope of this study only to the corporate Head Office of the company in Lagos and likewise other neighboring depots within Lagos state since operating process are the same. Observation method were employed and important personnel within the supply chain department of the company were also interviewed in order to confirm and also act as a check on the observed outcome.
Certain flaws such as time waste, income leakages among othere were detected from the the old business process. Coupled with the fact the sales deliveries are properly planned before hand and customers not given the opportunity to make orders ahead of time. A more robust process was designed and suggested to the firm.
For effectiveness and time constraints, the researcher has limited the scope of this study only to the corporate Head Office of the company in Lagos and likewise other neighboring depots within Lagos state since operating process are the same. Observation method were employed and important personnel within the supply chain department of the company were also interviewed in order to confirm and also act as a check on the observed outcome.
Certain flaws such as time waste, income leakages among othere were detected from the the old business process. Coupled with the fact the sales deliveries are properly planned before hand and customers not given the opportunity to make orders ahead of time. A more robust process was designed and suggested to the firm.