Managing Virtual Teams : Guidelines to Effective Leadership
Dragusha, Cajup (2012)
Dragusha, Cajup
Saimaan ammattikorkeakoulu
2012
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2012111315244
https://urn.fi/URN:NBN:fi:amk-2012111315244
Tiivistelmä
As companies are operating more and more globally, the need for virtual teams is growing rapidly. The aim of this study was to provide some essential informa-tion and guidelines for any organisation that is planning to establish a virtual team as well as any individual who is planning to join a virtual team. Information and guidelines provided by this study would be a great asset to organisations, managers, team members etc. to gain a better knowledge and confidence at the commencement stages of the process. The main focus was to identify the primary factors that enable effective leadership in a virtual environment.
Data were collected in two stages using qualitative method. The first stage was reviewing literature to get sufficient knowledge from different sources regarding the topic and the second stage was conducting a survey with the case company.
The outcome revealed that in order for the team leader to be effective when managing a virtual team following skills are required: ability of the team leader to encourage and motivate, providing clear goals and objectives, ability to en-dorse trust, ability to manage cultural diversity, interpersonal communication skills, providing consistent feedback, and the ability to measure team’s perform-ance.
Data were collected in two stages using qualitative method. The first stage was reviewing literature to get sufficient knowledge from different sources regarding the topic and the second stage was conducting a survey with the case company.
The outcome revealed that in order for the team leader to be effective when managing a virtual team following skills are required: ability of the team leader to encourage and motivate, providing clear goals and objectives, ability to en-dorse trust, ability to manage cultural diversity, interpersonal communication skills, providing consistent feedback, and the ability to measure team’s perform-ance.