CULTURAL ISSUES IN FINNISH AND CHINESE PRACTICAL BUSINESS TRANSACTIONS : Case: Varkaus Paper Machine Dismantling Project
Chen, Yuanyuan (2012)
Chen, Yuanyuan
Savonia-ammattikorkeakoulu
2012
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2012060411485
https://urn.fi/URN:NBN:fi:amk-2012060411485
Tiivistelmä
This thesis report is compiled to investigate the cultural issues in modern Finnish and Chinese practical business transactions and aims to figure out some viable suggestions for the business people involved in or thinking about Finnish-Chinese business. In order to do so, business culture theories were carefully studied and a case study, called the Varkaus Dismantling Project, which was an intercultural cooperation between Umacon Oy and Nine Dragons Industries Co., Ltd., was observed.
It was found that language is still a very important factor that leads to a communication barrier and improvements in communication cannot simply rely on “international behaviour”. In addition to that, the attitudes towards relationships remain a great source of division between the two cultures. Therefore, looking into the other business partner’s culture before starting the business process is highly recommended.
The analysis results also show that when dealing with business issues in Finnish and Chinese cultures, being adaptable is increasingly crucial. On the one hand, different types of jobs require different working skills, not all the types of work require the business people to be communicative, and sometime it is the knowledge of certain techniques that plays a more important role. On the other, it is the business person’s individual personality that highly affects the cross-cultural cooperation. Apart from that, taking time to build trust and relationships will help to achieve the best business results.
It was found that language is still a very important factor that leads to a communication barrier and improvements in communication cannot simply rely on “international behaviour”. In addition to that, the attitudes towards relationships remain a great source of division between the two cultures. Therefore, looking into the other business partner’s culture before starting the business process is highly recommended.
The analysis results also show that when dealing with business issues in Finnish and Chinese cultures, being adaptable is increasingly crucial. On the one hand, different types of jobs require different working skills, not all the types of work require the business people to be communicative, and sometime it is the knowledge of certain techniques that plays a more important role. On the other, it is the business person’s individual personality that highly affects the cross-cultural cooperation. Apart from that, taking time to build trust and relationships will help to achieve the best business results.