A Customer Data Handling System Analysis : Case NIB Insurance Company
Beyene-Kesti, Martha (2012)
Beyene-Kesti, Martha
Kemi-Tornion ammattikorkeakoulu Lapin ammattikorkeakoulu
2012
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201205036006
https://urn.fi/URN:NBN:fi:amk-201205036006
Tiivistelmä
Beyene-Kesti, Martha Hailu. 2011. A customer data handling system analysis. Case NIB insurance company. Bachelor’s Thesis. Kemi-Tornio University of Applied Sciences. Business and Culture. Pages 84. Appendices 8.
The objective of this thesis is to transform the manual data handling system to a computerised system for NIB insurance company. The thesis includes an analysis document which is used to describe the transformation of manual data handling system to computerised system for NIB insurance company. I was motivated to do this thesis because I worked in NIB insurance company as an underwriter officer and faced the problem related to the manual data handling system.
The methodology that I used for this project is the object oriented system analysis and design methodology. Object oriented method is one of the best system analysis and design methods because of its significant features. To collect data, I applied the interview technique based on my earlier work experience. In addition, I implemented unified modelling language tool (henceforth UML). UML is used to visualise all the requirements and analysis of the project; therefore, it is easy to understand for any level of knowledge.
The outcome of the thesis is an analysis document which is useful to replace the manual data handling system by the computerized system for NIB insurance and other companies, which need to solve their similar problems.
The objective of this thesis is to transform the manual data handling system to a computerised system for NIB insurance company. The thesis includes an analysis document which is used to describe the transformation of manual data handling system to computerised system for NIB insurance company. I was motivated to do this thesis because I worked in NIB insurance company as an underwriter officer and faced the problem related to the manual data handling system.
The methodology that I used for this project is the object oriented system analysis and design methodology. Object oriented method is one of the best system analysis and design methods because of its significant features. To collect data, I applied the interview technique based on my earlier work experience. In addition, I implemented unified modelling language tool (henceforth UML). UML is used to visualise all the requirements and analysis of the project; therefore, it is easy to understand for any level of knowledge.
The outcome of the thesis is an analysis document which is useful to replace the manual data handling system by the computerized system for NIB insurance and other companies, which need to solve their similar problems.