Effective methods to influence logistics costs : Case: Food services for elderly people in public homes
Kariuki, Airine (2011)
Kariuki, Airine
Laurea-ammattikorkeakoulu
2011
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2011120917862
https://urn.fi/URN:NBN:fi:amk-2011120917862
Tiivistelmä
The population in Finland is rapidly ageing the number of children and people of working age decreases. There were 255,912 at the age of 80 and over at the end of 2010 and it is estimated that by 2030 the population will rise still further. The municipality of Espoo is experiencing high logistics costs in food delivery services to public homes for the elderly and there is a need to develop more cost effective logistics methods to reduce these costs.
The purpose of this study is to analyze the performance of existing logistical systems and operators, such as those of large scale kitchens, in order to find better methods that can be demonstrated to influence foodservice logistics costs. The individuals who participated in this study included the development manager of Espoo catering, the logistic planning manager from a Wholesale trading company, the restaurant manager, and the chef from a University catering unit, and the restaurant supervisor from the Private Service home.
The theoretical section of this study provides a discussion of logistics concepts; supply chain management, logistics costs identification; various methods used to measure performance and, reduce costs, such as outsourcing, by entering into long-term relationships with suppliers, and establishing alliances. The next part presents transportation factors such as; transportation costs, physical nature of goods, mode of transportation and, ownership of transport. The last part describes food services, food industries, food service systems and the factors affecting food service systems.
The research method adopted in this study was that of qualitative research, which was chosen as a suitable means of achieving in-depth understanding of a subject area, which is still lacking in research. Data were collected through questionnaires and unstructured interviews to provide a range of views from different logistics operators. Regarding the way in which logistics operations are carried out in their organizations, how performance is measured, and the types of methods used to reduce foodservice logistics costs.
The results of this study will contribute to the Active innovation net program in order to develop better and more cost effective food delivery services for public homes for the elderly in the municipality of Espoo. This study will also be reported to the cooperating organization and collaborating universities in the Active innovation net program.
The purpose of this study is to analyze the performance of existing logistical systems and operators, such as those of large scale kitchens, in order to find better methods that can be demonstrated to influence foodservice logistics costs. The individuals who participated in this study included the development manager of Espoo catering, the logistic planning manager from a Wholesale trading company, the restaurant manager, and the chef from a University catering unit, and the restaurant supervisor from the Private Service home.
The theoretical section of this study provides a discussion of logistics concepts; supply chain management, logistics costs identification; various methods used to measure performance and, reduce costs, such as outsourcing, by entering into long-term relationships with suppliers, and establishing alliances. The next part presents transportation factors such as; transportation costs, physical nature of goods, mode of transportation and, ownership of transport. The last part describes food services, food industries, food service systems and the factors affecting food service systems.
The research method adopted in this study was that of qualitative research, which was chosen as a suitable means of achieving in-depth understanding of a subject area, which is still lacking in research. Data were collected through questionnaires and unstructured interviews to provide a range of views from different logistics operators. Regarding the way in which logistics operations are carried out in their organizations, how performance is measured, and the types of methods used to reduce foodservice logistics costs.
The results of this study will contribute to the Active innovation net program in order to develop better and more cost effective food delivery services for public homes for the elderly in the municipality of Espoo. This study will also be reported to the cooperating organization and collaborating universities in the Active innovation net program.