Increasing Environmental Awareness of Hotel Customers, Case: a Turkish Eco Hotel
Romppanen, Jaana (2010)
Romppanen, Jaana
Saimaan ammattikorkeakoulu
2010
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2010102613964
https://urn.fi/URN:NBN:fi:amk-2010102613964
Tiivistelmä
The purpose of this project-based thesis was to design an eco-booklet for hotel customers of a Turkish eco hotel for increasing their environmental awareness. The booklet is divided into three parts. It first describes the main environmental impacts of tourism globally, in Turkey and in the Bodrum Peninsula. In the second part, the partner hotel of this final year thesis is introduced as an eco hotel. The last part introduces the hotel customers environmentally responsible ways of behaving while staying at a hotel and in its surroundings. The subject is delimited to consider mainly the hotel sector with only a few references to the whole tourism industry.
The project was carried out in Turkey between March and September, 2010. First the theory related to the subject was gathered and it formed the basis for the contents of the booklet. In the theoretical part of the study the main aim was to determine the central concepts of sustainable tourism and to describe the main environmental impacts of tourism. In addition, an aim was to find out what sustainable hotels are and how their customers can behave in an environmentally friendly manner.
Information was gathered from multiple literary sources as well as from electronic publications, research and websites. Furthermore, personal communication with environmental specialists and the hotel personnel had an important role in collecting material. After the material was gathered, it was compiled and the eco-booklet designed. As a result, an informative eco-booklet for the hotel customers was created.
The project was carried out in Turkey between March and September, 2010. First the theory related to the subject was gathered and it formed the basis for the contents of the booklet. In the theoretical part of the study the main aim was to determine the central concepts of sustainable tourism and to describe the main environmental impacts of tourism. In addition, an aim was to find out what sustainable hotels are and how their customers can behave in an environmentally friendly manner.
Information was gathered from multiple literary sources as well as from electronic publications, research and websites. Furthermore, personal communication with environmental specialists and the hotel personnel had an important role in collecting material. After the material was gathered, it was compiled and the eco-booklet designed. As a result, an informative eco-booklet for the hotel customers was created.