User perceptions of design games as settings for organizational learning : Case Topaasia
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Conference article in proceedings
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Date
2018-07-05
Major/Subject
Mcode
Degree programme
Language
en
Pages
13
417-439
417-439
Series
Proceedings of the ServDes2018 Conference, Linköping Electronic Conference Proceedings, issue 150
Abstract
Design games are a co-design tool used in diverse environments including service design, improving organizational processes and creating strategies. In this paper, we expand the role of design games to include organizational learning and outline a theoretical framework for analysing how design games provide a creative space which supports processes of expansive learning (Engeström, 2001) within organizations. We illustrate the framework by presenting preliminary results about the use of Topaasia, a design game for supporting co-development of organizational practices. Based on the user perception of Topaasia, we argue that design games can support organizational learning even in the absence of a design project by providing a space for creative dialogue through which practices are transformed. Finally, we propose a research approach further study the effects of using design games as tools of organizational co-development.Description
Keywords
design games, organizational learning, interventions, expansive learning, creativity, playfulness
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Citation
Hannula , O & Harviainen , J T 2018 , User perceptions of design games as settings for organizational learning : Case Topaasia . in A Meroni , A M Ospina Medina & B Villari (eds) , Proceedings of the ServDes2018 Conference . , 034 , Linköping Electronic Conference Proceedings , no. 150 , Linköping University Electronic Press , pp. 417-439 , Service Design and Service Innovation Conference , Milan , Italy , 18/06/2018 . < http://www.ep.liu.se/ecp/article.asp?article=034&issue=150&volume= >
