The Key Drivers of the E-Commerce Parcel Services in Finland: A Qualitative Study on the Decisions of E-retailers

No Thumbnail Available
Journal Title
Journal ISSN
Volume Title
Perustieteiden korkeakoulu | Master's thesis
Date
2014
Department
Major/Subject
Teollisuustalous
Mcode
TU-22
Degree programme
Language
en
Pages
43 s.
Series
Description
Supervisor
Holmström, Jan
Thesis advisor
Pilviö, Eeva
Keywords
verkkokauppa, pakettipalvelut, toimitustavat, E-commerce, parcel services, SERVQUAL, delivery methods
Other note
Citation