Narrative Network as a Method to Understand the Evolution of Smart Solutions
Einola, Suvi; Kohtamäki, Marko; Rabetino, Rodrigo (2021-07-27)
Einola, Suvi
Kohtamäki, Marko
Rabetino, Rodrigo
Editori(t)
Kohtamäki, Marko
Baines, Tim
Rabetino, Rodrigo
Ziaee Bigdeli, Ali
Kowalkowski, Christian
Oliva, Rogelio
Parida, Vinit
Palgrave Macmillan
27.07.2021
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2021081743462
https://urn.fi/URN:NBN:fi-fe2021081743462
Kuvaus
vertaisarvioitu
© Palgrave Macmillan 2021.
© Palgrave Macmillan 2021.
Tiivistelmä
This article introduces a narrative network as a method to understand the evolution of smart solutions. The interconnection between social and material in our organizational lives, and the tremendously rapid rise of digital tools, give us a unique possibility to study the entanglement between servitization and digitalization. This paper sheds light on the evolution from product manufacturing towards outcome-based services and from remote diagnostics towards smart solutions in the context of servitizing companies. We intend to discuss these phenomena both from social and material aspects by using narratives to frame the temporal and spatial narrative fragments of the evolution of smart solutions.
Kokoelmat
- Artikkelit [2618]