Development of requirements for the BI system for the analysis of key performance indicators of a medical organisation
Iliashenko, Victoriia (2020)
Diplomityö
Iliashenko, Victoriia
2020
School of Engineering Science, Tietotekniikka
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi-fe2020050424757
https://urn.fi/URN:NBN:fi-fe2020050424757
Tiivistelmä
Improving medical and economic efficiency is an urgent task for top management of medical organizations. It is determined by the necessity to implement modern medical concepts of value and personalized medicine. The current development of digital technologies (IoT, Big Data, neurotechnology, block chain) allows the implementation of such medical concepts.
In this regard, new business models of medical organizations appear; the structure of valuable offers of medical services, distribution channels and the system of working with medical services consumers are changing. Understanding the development strategy of medical organizations requires monitoring activities. It is possible when forming a system of indicators of the medical organization, which will allow to evaluate the work results. In addition, tools visualizing these indicators are required to make management decisions based on the analysis. Thus, the significance of this chosen research topic is confirmed.
The thesis presents the analysis of modern medical organization business processes for the implementation of an innovative business model that implements the value-based and personalized medicine principles. The system of efficiency indicators of the medical organization has been formed. An overview of the tools for KPI system visualizing the scorecard and the subsequent assessment of the organization are presented. The requirements for BI-applications for visualizing the efficiency indicators of a medical organization have been shaped. A prototype of BI application has been developed that allows to visualize indicators and analyze activity based on the results.
In this regard, new business models of medical organizations appear; the structure of valuable offers of medical services, distribution channels and the system of working with medical services consumers are changing. Understanding the development strategy of medical organizations requires monitoring activities. It is possible when forming a system of indicators of the medical organization, which will allow to evaluate the work results. In addition, tools visualizing these indicators are required to make management decisions based on the analysis. Thus, the significance of this chosen research topic is confirmed.
The thesis presents the analysis of modern medical organization business processes for the implementation of an innovative business model that implements the value-based and personalized medicine principles. The system of efficiency indicators of the medical organization has been formed. An overview of the tools for KPI system visualizing the scorecard and the subsequent assessment of the organization are presented. The requirements for BI-applications for visualizing the efficiency indicators of a medical organization have been shaped. A prototype of BI application has been developed that allows to visualize indicators and analyze activity based on the results.