Division of Activities and Tasks Orchestrating a Novel Public Transport Service

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Journal Title
Journal ISSN
Volume Title
School of Business | D4 Julkaistu kehittämis- tai tutkimusraportti tai -selvitys
Date
2017
Major/Subject
Mcode
Degree programme
Language
en
Pages
Series
Aalto University publication series BUSINESS + ECONOMY, 2/2017
Abstract
The ongoing trend of outsourcing has resulted in re-division of activities and tasks between organizations to gain scale and scope economies. This development is enhanced in the current service economy, where a major part of workforce is in services. This paper focuses on division of activities, tasks and labour between organizations with specific emphasis on organising or orchestrating activities. The principles of division and orchestration are illustrated by an example of a novel public transport service providing demand-responsive mobility service.
Description
Keywords
Division of labour, division of activities, public procurement, public transportation, service efficiency, outsourcing
Other note
Citation
Tinnilä, Markku & Kallio, Jukka. 2017. Division of Activities and Tasks Orchestrating a Novel Public Transport Service. Aalto University publication series BUSINESS + ECONOMY. 2/2017. ISSN 1799-4810 (printed). ISBN 978-952-60-7475-7 (electronic).