From need to solution - Co-creation handbook for social welfare and health care
Kauppinen, Sami; Kesäniemi, Elina; Luojus, Satu; Lange, Peeter; Lönn, Niko; Pääkkönen, Jarmo; Hult, Tiina (2020)
Kauppinen, Sami
Kesäniemi, Elina
Luojus, Satu
Lange, Peeter
Lönn, Niko
Pääkkönen, Jarmo
Hult, Tiina
Forum Virium Helsinki ja Laurea-ammattikorkeakoulu
2020
Julkaisun pysyvä osoite on
https://urn.fi/URN:ISBN:978-952-331-881-6
https://urn.fi/URN:ISBN:978-952-331-881-6
Tiivistelmä
Cooperation with other public and private sector actors increasingly plays a crucial role in the development of public services with the aim to provide customers with higher quality social welfare and health-care services. Networked cocreation in the design and provision of public services is gaining global popularity, because it also offers a suitable approach to jointly solve complex social welfare and health-care challenges.
This document is especially intended for city decision makers, developers and other public sector reformers. It provides interested companies with information on implementing co-creation and cooperation with public sector actors. More specifically, the document discusses co-creation and its benefits for the various actors and provides a co -creation process model and some tools to support the model’s practical implementation. It also includes examples of how cooperation between cities and implementing a common operating approach can be used to promote the creation of new, innovative social welfare and health-care services.
This document is especially intended for city decision makers, developers and other public sector reformers. It provides interested companies with information on implementing co-creation and cooperation with public sector actors. More specifically, the document discusses co-creation and its benefits for the various actors and provides a co -creation process model and some tools to support the model’s practical implementation. It also includes examples of how cooperation between cities and implementing a common operating approach can be used to promote the creation of new, innovative social welfare and health-care services.